Donations and donation receipts

Last updated on 11.08.2026

Komma creates donation receipts from confirmed financial transactions. The relevant facts are the payment received, its contact assignment and the donor's receipt request – not the service through which a donation was announced.

Requirements

  • The payment is confirmed and classified as a donation under Finance → Review transactions.
  • The transaction is assigned to the correct contact.
  • The contact's request for a donation receipt is recorded.
  • The required organisation details are complete under Finance → Master data.

Creating a receipt

Open Finance → Donation receipts, select the donation year and review the proposed contacts and amounts. Komma combines a contact's confirmed donations for that year and generates a PDF receipt.

Generated documents are stored in the archive with a document number. Incorrect receipts are voided rather than silently overwritten; you can then create a corrected version.

Automatic annual receipts

Automatic annual aggregate receipts can be enabled in the finance master data. Komma then uses the previous year's confirmed donation transactions for contacts who requested a receipt – independently of any payment or fundraising provider.

Before sending receipts, check your master data, tax requirements and retention procedures. Komma is not a substitute for tax advice.