Personal mailboxes

As well as the organisation’s shared mailbox, Komma can also integrate personal mailboxes for individual team members – for example, an employee’s work email address.

Shared vs. personal

	Shared mailbox	Personal mailbox
Visible to	all authorised users	only the owner
Typical address	info@…, kontakt@…	firstname.surname@…
Purpose	central point of contact	individual correspondence

Personal mailboxes remain private: other team members cannot see their contents.

Benefits of integration

• One interface for everything: You don’t have to switch between Komma and an email programme.
• Contact context: Komma recognises known contacts even in personal emails.
• Sender selection: When composing an email, you can choose whether it is sent from your organisation’s mailbox or your personal one.

Set-up

The integration of a personal mailbox is set up by your organisation’s administrator. The mailbox’s login details (IMAP) are required. Once set up, the mailbox will appear in your email section and will be kept automatically synchronised.